Tag Archives: FOI

Taiwan Financial Ombudsman Case Study: Structured Note Dispute

In July, Taiwan’s new Financial Ombusdman Institute shared details of three cases in which it issued binding decisions. FOI Newsletter, July 2012, 4. We have translated and summarized the first case involving a dispute over an investment in structured notes. Please see our earlier overview of the FOI here. According to the Financial  Supervisory Commission, [...]

Taiwan’s Financial Ombudsman Institution

Taiwan’s Financial Consumer Protection Act (FCPA) came into force on 30 December 2011. Background The Financial Ombudsman Institution (FOI) was established under the Act as a public-interest foundation whose mission is to resolve disputes between financial consumers and financial service providers including banks, securities firms, and insurers. The FOI’s board members are appointed by the [...]